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QuickBooks Point of Sale Multi-Store 12.0 Unlock from Basic 12.
QuickBooks Point of Sale Multi-Store 12.0  Unlock from Basic 12.
$900.00
$539.00

QuickBooks Point of Sale Multi-Store 12.0 New User
QuickBooks Point of Sale Multi-Store 12.0 New User
$2 700.00
$1 099.00

QuickBooks POS Multi-Store 3pc Software Peripherals Bundle
QuickBooks POS Multi-Store 3pc Software Peripherals Bundle
$3 265.00
$1 490.00

QuickBooks Point of Sale Basic 12.0 New User
QuickBooks Point of Sale Basic 12.0 New User
$1 800.00
$949.00

Restaurants take note. New IRS rules on tips may greatly affect you!

Questions on the software? Call us at 800-609-0788!

 

The IRS is implementing a new law on tips that goes into effect on January 1, 2014.

In the past, it was commonplace to have a gratuity automatically added to the check for large orders. If this is common in your restaurant, you may want to re-think it.

 

Under the new IRS guidelines, in order to be considered a tip ( gratuity) it must be completely voluntary from the client. If you have automatically added a gratuity to the check, this means that it is no longer a voluntary action on the part of the customer. Now it has to be treated as income/wages, and you as the business owner will be required to do the necessary paperwork and filings to account for this.

I would suggest that you research this issue and discuss it with your accountant now, instead of waiting and finding out the ramifications.

For more information, you may wish to visit the following link-

http://www.irs.gov/taxtopics/tc761.html

 

How do I do a refund with GoPayment?

Questions on the software? Call us at 800-609-0788!

 

Sometimes, mistakes happen. Someone bought something and wants to bring it back. Or we forgot to give them a discount.

With the GoPayment application, we have a couple of options.

First, we can void the transaction. The catch is, we have to void it within 25 minutes, or the transaction has been sent and cannot be voided at that time.

Here is how we do a void:

1. From the Home page, tap History.

2. Tap the transaction you want to void.

3. Tap Void Transaction.

4. Tap OK to confirm.

If the transaction has already been sent, then you cannot void it. A refund must be issued.

Refunds for GoPayment transactions can only be completed in the Merchant Service Center.

NOTE: A void is a cancellation of a transaction before the batch is settled (3:00pm PST). Voids can be performed on the GoPayment device. However once the batch is settled only a refund can be performed and this must be done in the Merchant Service Center

Detailed instructions

1. Log in to the Merchant Service Center.

2, From the Home screen, go to the Activity & Reports section and select Transactions.

3. In the transactions section enter the date range for the transaction (Default is today's date).

4. At the transaction search results window, find the transaction that requires a refund and click on the Trans ID number to view a detail of the transaction.

5. In the detail view click on the Reverse (Void/Credit) link to refund the amount of that transaction.

6. A window then appears to confirm the refund transaction. Click Submit to complete the refund.

7. A notification appears indicating the disposition of the transaction and that the refund is complete.

 For a partial refund:

Process a refund using the Reverse a Transaction function

  1. Sign in to the Merchant Service Center.
  2. Select Processing Tools from the top of the page, then click Reverse a Transaction.
  3. Search for the transaction using any of the fields available to you:
    • Original Transaction ID
    • Cardholder Name
    • Last 4 digits of Credit Card Number
    • Charged between (from and to) *Required
    • Amount
    • Original Comment
  4. Results are displayed below. Select the transaction you would like to refund.
  5. Enter the Amount you would like to refund. Verify the information on the screen is correct.
  6. Click Submit to process the refund.
  7. A receipt is displayed with the result of the transaction. You may click E-mail or Print for a copy of the receipt.

Use the Transaction Detail page

  1. Sign in to the Merchant Service Center.
  2. Select Activity & Reports from the top of the page, click Transactions to search your account history.
  3. Enter the Date range for the original sale, and click Search.
  4. Click the Trans ID number of the transaction you would like to refund.
  5. Click the Reverse (Void/Credit) link at the top of the Transaction Details pane.
  6. Enter the Amount you would like to refund. Verify the information on the screen is correct.
  7. Click Submit to process the refund.
  8. A receipt is displayed with the result of the transaction. You may click E-mail or Print for a copy of the receipt.

 

Per Payment Card Industry (PCI) regulations, a refund processed to a credit card must have an original offsetting sale prior to issuing the refund. The Merchant Service Center enables you to perform a refund up to ninety (90) days after the original sale took place. After this period of time, you may provide a refund using cash, check, or another method.

 

The Barcode Scanner for Free POS and QuickBooks Point of Sale 10 does not go to the next item.

Questions on the software? Call us at 800-609-0788.

Sometimes, when all the hardware is hooked up, as you scan an item, it waits for you to hit the enter key to move to the next item.

This is not normal,  but it is not bad either. It simply means the barcode scanner is missing one small piece of programming.

Read more: The Barcode Scanner for Free POS and QuickBooks Point of Sale 10 does not go to the next item.

 

Connecting QuickBooks Point of Sale to QuickBooks Financial Software

Questions? Call our experts at (800) 609-0788.

How do I connect QuickBooks Point of Sale to QuickBooks Financial?

This is a question that has been showing up lately on the QuickBooks community boards and one that we've helped many customers with.  There are multiple ways the connection between QuickBooks Point of Sale and QuickBooks financial can be made. It has been my experience though that the method I'll describe here is the most stable and reliable.  It is also a method supported by Intuit.

Read more: Connecting QuickBooks Point of Sale to QuickBooks Financial Software

 

Error 181016 or Error 181021 when converting data or trying to open a company file.

Questions on the software? Call us at 800-609-0788.

Error 181016 or Error 181021 when converting data or trying to open a company file.

Why this is happening

How do I fix this?

Read more: Error 181016 or Error 181021 when converting data or trying to open a company file.

 

How do I record a promotional or a charity Gift Certificate or Gift Card?

Questions on the software? Call us at 800-609-0788?

* If you use QuickBooks financial software:
1. Open a blank sales receipt in Point of Sale, enter the recipient in the customer field and go directly to the Take Payment screen.
2. Enter the amount being donated in the Gift Certificate or Gift Card field of the Sell column.
3. Enter the same amount in the Account field under Charge to. Press Enter and then click Save Only or Save & Print Receipt.
4. After the End of Day process, open QuickBooks. Select the Customers menu and select Receive Payments.
5. Enter the recipient in the Customer/Job window and the Invoice for the Gift Certificate will appear.
6. Select the invoice and click Set Discount.
7. Enter the amount of the Gift Certificate or Gift Card in the Amount of Discount field and select the appropriate expense account for the Discount Account.
8. Click Done and then click Save and Close.

Read more: How do I record a promotional or a charity Gift Certificate or Gift Card?

 

How do I do Trade-ins in QuickBooks Point Of Sale Version 10?

Have questions on the software? Call us at 800-609-0788.

We get asked about trade-ins all the time. Here is how to do them.

Read more: How do I do Trade-ins in QuickBooks Point Of Sale Version 10?

 

My Headquarters and remote store Qty do not match!

My Headquaters and remote store Qty do not match!

This is a very common issue with QuickBooks Point of Sale in Multistore usage

What is happening, is that a store exchange file is stuck!

Read more: My Headquarters and remote store Qty do not match!

 

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QuickBooks POS Basic 12.0 3pc Software Peripherals Bundle
QuickBooks POS Basic 12.0 3pc Software Peripherals Bundle
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QuickBooks Point of Sale  Multi-Store 12.0 ADD A SEAT
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QuickBooks Point of Sale Basic 12.0 New User
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QuickBooks POS Pro 12.0 w/ EMV Peripherals Bundle
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QuickBooks POS Multi-Store 3pc Software Peripherals Bundle
QuickBooks POS Multi-Store 3pc Software Peripherals Bundle
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QuickBooks Point of Sale Multi-Store 12.0 Unlock from Basic 12.
QuickBooks Point of Sale Multi-Store 12.0  Unlock from Basic 12.
$900.00
$539.00


QuickBooks POS Multi-Store 12.0 w/ Peripherals Bundle
QuickBooks POS Multi-Store 12.0 w/ Peripherals Bundle
$3 275.00
$1 510.00



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