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QuickBooks POS Multi-Store 18.0 ADD A SEAT w/Merchant Services
QuickBooks POS Multi-Store 18.0 ADD A SEAT w/Merchant Services
$2 700.00
$849.00

QuickBooks POS Multi-Store 18.0 w/ Peripherals Bundle
QuickBooks POS Multi-Store 18.0 w/ Peripherals Bundle
$3 275.00
$1 724.00

QuickBooks Point of Sale Basic 18.0 NEW USER w/Merchant Services
QuickBooks Point of Sale Basic 18.0 NEW USER w/Merchant Services
$1 800.00
$545.00

QuickBooks POS Multi-Store 18.0 ADD A STORE w/Merchant Services
QuickBooks POS Multi-Store 18.0 ADD A STORE w/Merchant Services
$2 700.00
$849.00

POS Error 180038 and 180037 - Cannot settle credit card transactions.

Questions on the software? Call us at 800-609-0788!

When attempting to settle credit card transactions in QuickBooks Point of Sale 2013, the following error is returned:

POS Error 180038 and/or 180037: Cannot settle credit card transactions. Receipts in progress or orphan receipts (improper shutdown) were found.
Why this is happening

The batch of credit cards may need to be forced closed or there is damage to the company data file.

How to fix it
  1. Make sure none of your workstations are creating a receipt and then close Point of Sale on the Server Workstation. Important: Do not reboot in the meantime.
  2. Open Point of Sale. Error 180037 will display as expected.
  3. Update the program to the most current release.
  4.  You may need to contact IMS Customer Service at 800-558-9558, to get assistance with having the batch force closed, and the POS debugged to reset the batch number.
QuickBooks POS Basic 18.0 3pc Bundle w/Merchant Services
QuickBooks POS Basic 18.0 3pc Bundle w/Merchant Services
$2 365.00
$1 195.00


QuickBooks Point of Sale Basic 18.0 NEW USER w/Merchant Services
QuickBooks Point of Sale Basic 18.0 NEW USER w/Merchant Services
$1 800.00
$545.00


QuickBooks Point of Sale Pro 18.0 ADD A SEAT
QuickBooks Point of Sale  Pro 18.0 ADD A SEAT
$2 500.00
$1 049.00


QuickBooks Point of Sale Pro 18.0 New User
QuickBooks Point of Sale Pro 18.0 New User
$2 500.00
$1 149.00


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QuickBooks Point of Sale Basic 18.0 ADD A SEAT
QuickBooks Point of Sale Basic 18.0 ADD A SEAT
$1 800.00
$849.00


QuickBooks Point of Sale Multi-Store 18.0 ADD A SEAT
QuickBooks Point of Sale Multi-Store 18.0 ADD A SEAT
$2 700.00
$1 149.00


QuickBooks POS Pro 18.0 3pc Bundle w/Merchant Services
QuickBooks POS Pro 18.0 3pc Bundle w/Merchant Services
$3 065.00
$1 048.00


QuickBooks POS Multi-Store 18.0 ADD A STORE w/Merchant Services
QuickBooks POS Multi-Store 18.0 ADD A STORE w/Merchant Services
$2 700.00
$849.00



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