A+ QBooks Consulting & Services, LLC - official website

QuickBooks Point of Sale Multi-Store 18.0 ADD A STORE
QuickBooks Point of Sale Multi-Store 18.0 ADD A STORE
$2 700.00
$1 189.00

QuickBooks Point of Sale Pro 18.0 New User
QuickBooks Point of Sale Pro 18.0 New User
$2 500.00
$1 189.00

QuickBooks POS Multi-Store 18.0 4pc Bundle w/Merchant Services
QuickBooks POS Multi-Store 18.0 4pc Bundle w/Merchant Services
$3 275.00
$1 173.00

QuickBooks POS Multi-Store 3pc Software Peripherals Bundle
QuickBooks POS Multi-Store 3pc Software Peripherals Bundle
$3 265.00
$1 779.00

"POS got stuck for a second" message when QuickBooks Point of Sale not running as Windows admin.

Intuit has released the following information:

 

POSGOTSTUCK

 

What is happening: QuickBooks Point of Sale customers are encountering pop up messages when processing credit cards or running a financial exchange with QuickBooks. 

Why is this happening: Windows admin permission is not being given to QuickBooks Point of Sale to function properly.

What is the resolution: Download and run the QBPOSAdminUtility.

How to run the utility:
  1. On each computer system the utility will be run (either server or client) log on as Windows administrator.
  2. Right Click “QBPOSAdminUtility.exe” and select option “Run as administrator”.
  3. Click “OK” button once complete.
 

A recent change in QuickBooks Point of Sale v18.

Intuit has released a new update for QB POS v 18 concerning users of the Intuit Payments.

 

New security requirements have been put in place that will require every workstation used to process credit cards through Intuit Payments, to log in every 6 months.

You may be confronted with a reminder screen from time to time.

 

POSreminder

 

At the top of the QB POS screen there is a new green “Sign out” button.

 

POSreminder2

Simply click the button and then Sign in again to clear the screens.

 

One note, we have seen some systems where there is a difficulty getting the client systems to log in.

This tends to occur on networks where the Windows users on the client are not administrators.

If you are having difficulty getting the client to connect to the merchant service, try logging into Windows on that system as an administrator.

This has been reported and work is being done concerning this behavior.

 

QB Desktop and POS fail to open following Microsoft update for Win 7 and Server 2008 r2.

QuickBooks Desktop and Point of Sale fail to open following Microsoft update for Windows 7 and Server 2008 R2

 

From Intuit:

Update:

2/23/18 - We have identified a recent Microsoft patch preventing QuickBooks Desktop products from opening on Windows 7 and Server 2008 R2 computers. The patch is no longer available via Windows update.

QuickBooks Desktop products may not function properly while these updates are installed. Consult your IT professional to remove patch KB4074805. If you are still experiencing the issue, you may have to uninstall patch KB4073701 as well.

We are actively working with Microsoft for a resolution.  For the latest updates, please subscribe to this article.   Our next scheduled update on this issue will be on  2/28/2018. 

Thank you for your patience as we work through this.

What you may be experiencing:

Customers are reporting QuickBooks Desktop, (US, CA and UK versions) and QuickBooks Point of Sale are crashing during launch on Windows 7 and Server 2008 R2 computers. 

Important: This issue only applies to Windows 7 and Server 2008 R2.  If you are using Windows 8, Windows 8.1, Windows 10, or Server 2012/2016 please see QuickBooks Desktop won't open, has stopped working, or not responding for further steps.

  • QuickBooks Desktop US: “QuickBooks has Stopped Working”
  • QuickBooks Point of Sale: "Application Encountered an Error"
  • QuickBooks Desktop CA/UK: "Abnormal Program Termination"
Microsoft released preview update  KB4074805 for .NET Framework which appears to have caused this issue.
 

How can I rename Quick Pick Groups in QB POS v 12?

Questions on the software? Call us at 800-609-0788!

 

Some of you may have noticed that an update caused an issue with creating new Quick Pick Groups and assigning them a name.

While waiting for a resolution, here is a work around that will allow you to rename the group once it is created.

  1. Create the new Group. It will appear with the name New Group.
  2. Open Notepad. In notepad, type in the new name for the Group.
  3. Highlight the new name in Notepad, right click and choose Copy.
  4. In POS, Right Click the “New Group” and choose Rename Group.
  5. Right Click the highlighted group name, choose Paste, then hit the Enter key on the keyboard.

You can now Right click the Group and change the color if you wish. To get the color to stay, open the Group and add an item. Once the item is selected, click on it so that it adds to the open receipt.

Doing this appears to solidify the changes.

This is a work around until such time as the Quick Pick items are fixed in the normal updates.

 

.NET 4.X needed to install updates on QB POS v 12.

Questions on the software? Call us at 800-609-0788

 

Older computers that are updating to QB POS v 12 may see a message that .NET Framework 4.1 is needed.

Clicking on the solution brings a blank page.

 

You can correct this by going to the Microsoft website and downloading and installing the .NET Framework 4.6.

You can reach the site here:

https://www.microsoft.com/en-us/download/details.aspx?id=53345

 

Run the installer, and accept the terms. This should install a version of the .NET Framework that will allow the program to update successfully.

 

Now that EMV is here, have you edited the receipt templates in QB POS?

 Questions on the software? Call us at 800-609-0788!

 

EMV is a new US credit card payment standard meant to make credit transactions more secure.  "EMV" stands for Europay, MasterCard, and Visa - the developers of this standard.

EMV cards feature smart chips which encrypt data for every sale, making card transactions more secure.  These cards are designed to be inserted into the reader and remain in place throughout the entire transaction.

Along with this change, there are new industry standards for the information contained on receipts.  The default 40 column and Letter receipt templates are EMV compliant.  If you use a modified template, make sure to add the fields required for EMV compliance.

List of required fields:

  • Body Header:
    • Transaction Date & Time
    • Transaction Type & Number
    • Store
    • Workstation
    • Store Name
    • Store Address
  • Body:
    • Tender Amount Information (includes total and masked card number)
    • Tender Credit Card Name
    • Expiration Date
    • Tender Reference
    • Entry Mode (Chip, Chip/Swiped, Manual, or Swiped)
    • Tender Merchant Information
    • Tender Signature Line
    • Card AID
    • Retention Reminder

To add fields to a custom receipt template:

  1. Go to File > Tools > Print Designer.
  2. From the Available Templates list, double-click your receipt template to open it.
  3. Click the Add button and choose Data Field or Group of Fields.  Add any fields from the list above that aren't already on your template.

Information provided by intuit, Inc.

 

Point of Sale Error on Store Exchange 175137.

Questions on the software? Call us at 800-609-0788.

 

When doing a store exchange you receive the message :

175137: Store "xxx", A received XML file contains invalid information or structure. Unable to process. File: xxxxxxx.qbt

 

What is happening?

There is a difference in the formats of the exchange file that prevents it from processing .

 

What is causing this?

 

The most common cause is that one of the locations is on an older release of the software.

 

At each location go to Help, Software Update, Check for updates.

If an update is available, install it .

Then try processing again.

 

In Qb POS v 12, How do I print a packing slip?

Questions on the software? Call us at 800-609-0788!

 

 

There are a few things that have to occur in order to print the packing slip in QuickBooks Point of Sale v12.

It can only be done from a receipt.

 

The customer name must be on the receipt.

intuit, quickbooks

As you complete the receipt, choose Ship Items. This brings the shipping information box for that customer.

intuit, quickbooks

Click OK, and there will be a new area with the shipping info in white, and an Options button.

 intuit, quickbooks

Clicking on the options button will give the option to Print Packing Slip.

 

Page 1 of 39

QuickBooks POS Multi-Store 18.0 ADD A SEAT w/Merchant Services
QuickBooks POS Multi-Store 18.0 ADD A SEAT w/Merchant Services
$2 700.00
$698.00


QuickBooks POS Multi-Store 18.0 w/ EMV Peripherals Bundle
QuickBooks POS Multi-Store 18.0 w/ EMV Peripherals Bundle
$3 515.00
$1 979.00


QuickBooks POS Multi-Store 18.0 EMV Bundle w/Merchant Services
QuickBooks POS Multi-Store 18.0 EMV Bundle w/Merchant Services
$3 515.00
$1 148.00


QuickBooks POS Pro 18.0 3pc Software Peripherals Bundle
QuickBooks POS Pro 18.0 3pc Software Peripherals Bundle
$3 065.00
$1 639.00


Show Cart

QBdeal Shopping Cart
Your Cart is currently empty.

Accept Credit Cards

QuickBooks POS Pro 18.0 3pc Bundle w/Merchant Services
QuickBooks POS Pro 18.0 3pc Bundle w/Merchant Services
$3 065.00
$1 048.00


QuickBooks POS Multi-Store 18.0 4pc Bundle w/Merchant Services
QuickBooks POS Multi-Store 18.0 4pc Bundle w/Merchant Services
$3 275.00
$1 173.00


QuickBooks Point of Sale Basic 18.0 NEW USER w/Merchant Services
QuickBooks Point of Sale Basic 18.0 NEW USER w/Merchant Services
$1 800.00
$498.00


QuickBooks POS Pro 18.0 ADD A SEAT w/Merchant Services
QuickBooks POS  Pro 18.0 ADD A SEAT w/Merchant Services
$2 500.00
$598.00



Call Us Now 1.800.609.0788

Intuit | BBB