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QuickBooks Point of Sale Pro 2015 Unlock from Basic 2015
QuickBooks Point of Sale Pro 2015 Unlock from Basic 2015
$500.00
$299.00

QuickBooks Point of Sale Multi-Store 2015 Unlock from Basic 2015
QuickBooks Point of Sale Multi-Store 2015 Unlock from Basic 2015
$700.00
$419.00

QuickBooks Point of Sale Basic 12.0 2015 Full Version
QuickBooks Point of Sale Basic 12.0 2015 Full Version
$1 500.00
$889.00

QuickBooks Point of Sale Pro 12.0 2015 UPGRADE
QuickBooks Point of Sale Pro 12.0 2015 UPGRADE
$1 200.00
$599.00

Thinking of going to Windows 10? You might want to hold off a bit..

 

Questions on Intuit software? Call us at 800-609-0788!

 

 

It happens with everything new. A new software comes out and the kinks have to be worked out.

There are now reports that some people upgrading to Windows 10 have been caught in an upgrade loop, making the computer unusable.

 

Over the weekend, Microsoft released a  Cumulative Update for Windows 10 for x64-based Systems (KB3081424). On some computers this is causing the system to lock into a continuous loop, and the computer is unusable.

Today, Sony release a warning not to update to Windows 10 on any Viao systems.

Windows 10 looks like a nice operating system. But I would recommend you hold off doing the upgrade until they have the major kinks fixed.

 

What is all this EMV stuff really about?

Questions on the software? Call us at 800-609-0788!

 

First , lets understand what EMV really stands for.

It is the first letters of the three credit card companies that started the “Chip” technology that will be on credit cards later this year.

Europay, Mastercard and Visa.

So why do we need to go to this?

Credit card fraud is an awful thing.

What happens with a chip embedded credit or debit card is, it is inserted into a reader, and the chip creates a unique transaction number for that particular sale. Then it waits for you to enter your Pin number.

Because the transaction number is unique, and you are entering your pin, it is more secure than a magnetic reader reading off the credit card numbers from a stripe.

Now, let’s look at some things that really effect businesses.

The “Chip and Pin” technology does NOT prevent credit card fraud when your card number and expiration are given over the phone, or through a system that does not have the chip reading technology. These are called “Card Not Present” transactions.

One of the things that will effect a business, is if the credit card processing system does not have the Chip and Pin capability.

If you own a business, do not have the EMV compliant equipment, and credit card fraud happens, the store owner is responsible for the charges.

If you DO have the equipment, but the bank that issues the card did not include the chip and pin capability, the bank is responsible for the charges.

As was seen in Europe, which adopted the Chip and Pin several years ago, there will probably be a decrease in the credit card fraud at the cash register, and an increase in the Card Not Present type of fraud. We will have to see how the credit card companies deal with that.

The Chip and Pin technology is not a perfect solution. But it is better than what we currently use.

 

Windows 10 is here. But read this before you install…

Questions on the software? Call us at 800-609-0788!

 

Windows 10 is here. But there is something you need to know before installing it.

 

Windows 10 feeds a tremendous amount of your personal data back to Microsoft if you choose Express Install.

Choose Custom Install instead of Express.

Turn off anywhere they ask about personalization and location.

In the Browser and Protection settings, look for anything that wants to share data with Microsoft.

And Turn off Error Reporting. It sounds ok, but it gives them permission to track a lot more about you.

Once installed, go to Settings, from the Start Menu, Privacy, and Feedback and Diagnostics and set it to Basic.

 

More and more companies are digging through your data to find out more about you. They bury the details in  their fine print. Don’t let them know more than they should.

 

QuickBooks Point of Sale v12. When the receipt printer opens the drawer repeatedly, but won’t print.

Questions on the software? Call us at 800-609-0788!

 

Sometimes you can’t win. Everything is hooked up and working, then it’s not.

I cannot tell you how many times I have seen a situation where the printers USB cable gets unplugged and moved to a different slot. Or you have just installed the software and when you try to print, the printer sits ther, the Cash Drawer opens, and you get this continous Chunk-a-Chunk-a-chunk sound going on.

So, before you drag it out back and set it on fire, or start making appointments with your therapist, let’s take a look at what’s going on.

Moving the USB cable to a new slot confuses Windows. And it will confuse QB POS because it is looking at a particular slot to send the print job, and now the printer is gone.

You may open the Devices and Printers and see Star 143 in there, along with copy 1, 2, 3 etc, depending on how many slots the printer has been tried in.

Removing the devices just doesn’t seem to clear up the mess.

An in the case where the Cash Drawer goes crazy, it can be really frustrating. What is happening there is the driver is not installed correctly.

Great, so how do we deal with the mess?

Read more: QuickBooks Point of Sale v12. When the receipt printer opens the drawer repeatedly, but won’t print.

 

The r-4 update has been released for QuickBooks Point of Sale v12.

Questions on the software? Call us at 800-609-0788!

What's Included in R4:

General

  • The company file will be upgraded to a more reliable and faster Database, this process can take some extra time when you open the file for the first time in after installing R4
  • Selecting "Close all windows" from the Windows menu no longer causes Point of Sale to hang in a Client-Server setup.
  • CTRL+Tab function to switch between windows is now enhanced to navigate between more windows across old and new user interfaces
  • Audit Log window will now be included in the CTRL+Tab feature and can be used to toggle between other open windows and the Audit Log
  • The Preferences will now reflect the currently supported versions of QuickBooks Financial
  • Shift+Tab (Tabbing while holding the Shift key) functionality will now work in the Sales Receipt, Receiving Voucher and other screens
  • 'I Want To' menu on the 'Make a Sale' screen will now show correct options when using the Tab key to navigate to 'I Want To' menu
  • CTRL+Tab will now work when Dashboard is open
  • A Warning will now appear advising that the current data will be overridden when restoring a file from a backup

MAS

  • Link to apply for an Intuit Payments Account is now available on the Payments tab of the Setup Interview for customers that are not using Intuit Payments to process credit and debit cards

Sales, Purchasing and Items

  • Total amount due and the total quantity will now show the correct values on ‘Make a Sale’ screen when item being sold is having decimal quantity.
  • Point of Sale will no longer hang when clicking any button such as 'Make a Sale' while editing columns on lists such as the Item or Customer list when using the list edit feature
  • The number of items has been added and will now show in the Return Item only when there is a return item on Sales Receipts and Receiving Vouchers
  • 'Sorry, QuickBooks Point of Sale got stuck...' error will no longer display when deleting more than fifty held documents and opening the Make a Sale screen
  • When sorting ‘Item list’ by a column other than the ‘Item name’, all rows for the same value of that field will now be sorted by the item name
  • Printed receipts will now appear in the same sorted order as in the user interface
  • ‘Make a Sale’ screen will no longer hang if a held receipt is opened at one workstation and the same is deleted at another workstation from ‘Held Receipts’ screen in a Client-Server set up.
  • Editing promo codes from ‘Sales History’ screen for multiple sales receipts at a time, will not make ‘Add/Edit Promo Code/Notes’ functionality unresponsive.
  • Vendor history will now open the selected document
  • Open Sales Order list will now display open Sales Orders instead of all Sales Orders when accessed from the Home Page
  • The Inactive Vendor Label will now display in the Vendor settings widget

Reports and Printing

  • Search Item field now works on Item List Report

Multi-Store Functionality

  • In progress state of Physical Inventory will now be captured in CTRL+Tab for Multi-Store setup
  • Transfer Slips will now display correct count in statistics widget of Item Details

Financial Exchange

  • Financial Exchange with QuickBooks will not throw error while syncing Credit and Debit card transactions, if the Payments login is not done in QuickBooks
  • FAQ link in Financial Center is now working properly
  • Financial Exchange "How does POS work with QuickBooks" link is now working properly

Mobile Sync

  • Non-taxable sales can now be created in GoPayment and synced with Point of Sale without creating negative sales tax in Sales Tax preferences in Point of Sale

o    This will also allow these receipts to sync with QuickBooks Financial without causing an Unbalanced Payment error in the Financial Exchange

 

QuickBooks Point of Sale v 12 ( 2015) update r3 is available. Know this before you install!

Questions on the software? Call us at 800-609-0788!

 

The R3 update for QuickBooks Point of Sale v 12 has been released by Intuit.

There are quite a few updates included in the new release, but the most important thing you should know is that it will update the data to a new engine.

What this means for you is that this update is going to take a while, so DO NOT RUN THE UPDATE DURING YOUR REGULAR BUSINESS DAY!

Wait until you are closed for the day before running the update.

Here is what is included:

 

General

  1. * The company file will be upgraded to a more reliable and faster Database,this process can take some extra time when you open the file for the first time in after installing R3
  2. * Selecting "Close all windows" from the Windows menu no longer causes Point of Sale to hang in a Client-Server setup.
  3. * CTRL+Tab function to switch between windows is now enhanced to navigate between more windows across old and new user interfaces
  4. * Audit Log window will now be included in the CTRL+Tab feature and can be used to toggle between other open windows and the Audit Log
  5. * The Preferences will now reflect the currently supported versions of QuickBooks Financial
  6. * Shift+Tab (Tabbing while holding the Shift key) functionality will now work in the Sales Receipt, Receiving Voucher and other screens
  7. * 'I Want To' menu on the 'Make a Sale' screen will now show correct options when using the Tab key to navigate to 'I Want To' menu
  8. * CTRL+Tab will now work when Dashboard is open
  9. * A Warning will now appear advising that the current data will be overridden when restoring a file from a backup

MAS

  1. * Link to apply for an Intuit Payments Account is now available on the Payments tab of the Setup Interview for customers that are not using Intuit Payments to process credit and debit cards

Sales, Purchasing and Items

  1. * Point of Sale will no longer hang when clicking any button such as 'Make a Sale' while editing columns on lists such as the Item or Customer list when using the list edit feature
  2. * The number of items has been added and will now show in the Return Item only when there is a return item on Sales Receipts and Receiving Vouchers
  3. * 'Sorry, QuickBooks Point of Sale got stuck...' error will no longer display when deleting more than fifty held documents and opening the Make a Sale screen
  4. * When sorting ‘Item list’ by a column other than the ‘Item name’, all rows for the same value of that field will now be sorted by the item name
  5. * Printed receipts will now appear in the same sorted order as in the user interface
  6. * ‘Make a Sale’ screen will no longer hang if a held receipt is opened at one workstation and the same is deleted at another workstation from ‘Held Receipts’ screen in a Client-Server set up.
  7. * Editing promo codes from ‘Sales History’ screen for multiple sales receipts at a time, will not make ‘Add/Edit Promo Code/Notes’ functionality unresponsive.
  8. * Vendor history will now open the selected document
  9. * Open Sales Order list will now display open Sales Orders instead of all Sales Orders when accessed from the Home Page
  10. * The Inactive Vendor Label will now display in the Vendor settings widget

Reports and Printing

  1. * Search Item field now works on Item List Report

Multi-Store Functionality

  1. * In progress state of Physical Inventory will now be captured in CTRL+Tab for Multi-Store setup
  2. * Transfer Slips will now display correct count in statistics widget of Item Details

Financial Exchange

  1. * FAQ link in Financial Center is now working properly
  2. * Financial Exchange "How does POS work with QuickBooks" link is now working properly

Mobile Sync

  1. * Non-taxable sales can now be created in GoPayment and synced with Point of Sale without creating negative sales tax in Sales Tax preferences in Point of Sale
    1. This will also allow these receipts to sync with QuickBooks Financial without causing an Unbalanced Payment error in the Financial Exchange
 

I cannot unlock from Pro to multi-store in QuickBooks Point of Sale v 12 ( 2015).


Questions on the software? Call us at 800-609-0788!

 

We recently found an oddity in the Pro version of QB POS v 12.

 

In the Basic versions of the software, under the help menu, you could choose Buy Now, and you were given a screen that asked for the new product code and validation code.

2013unlock

 

2013unlock2a

 

 

The program would close and reopen in the new version.

This was not available in the Multi-Store version, as it was the highest level.

We recently found that the Buy Now option is actually missing from the Pro version 12 ( 2015) menu.

2015pro

We have made Intuit aware of this.

In the interim, if you need to unlock from Pro to Multi-Store, you will need to uninstall the software, and then reinstall it with the new product code.

 

Point of Sale: Error - 193, Primary key for dept keywords is not unique

Questions on the software? Call us at 800-609-0788!

 

When attempting to send a mailbag from Headquarters to a remote store, or attempting to receive a mailbag at the remote store, you see the following error:

Error - 193 Primary key for dept keywords is not unique.

Error - 193 Primary key for table 'Customer Rewards' is not unique.

Why this is happening

  • There are duplicate department names or codes
  • Customer names have been deleted or merged
  • There is damage in the Customer List at the remote store.

How to fix it

Make sure Point of Sale is updated to the latest release and try again. If the error persists:

FIRST METHOD:

  1. Go to REPORTS
  2. Run a Customer List report
  3. Double click the first customer
  4. Once the customer opens, click View List at the top
  5. This will open the Customer List in the old v 9 version
  6. Press the CTRL + A keys to highlight them all. Once all of the customers are highlighted in light blue, choose I Want To, Delete Customer(s)
  7. At the HQ server system choose File, Utilities, Resend Files
  8. Click Resend
  9. Receive the mail bag at the remote store.

Intuit Method:

  1. From the remote store receiving the error, send a mailbag to Headquarters and then receive it.
  2. Again from the remote store, choose Customers > Customer List.
  3. One at a time, click I want to and select Delete until the list is empty. Do not be alarmed; The main customer records are contained at Headquarters and will be resent.

If you have too many customers to click one at a time:

    • Version 10 and 2013: Click the first customer in the list, press the Shift key, and then click the last customer in the list.
    • Version 9: Press the CTRL + A keys to highlight them all.
  1. From Headquarters, choose File > Utilities > Resend files.
  2. Click Resend.
  3. Receive the resend mailbag at the remote store.

 

Versions 7 and below

 

Version 7

 

This issue has been resolved in the latest release for your version. Please update your program to the most current release.

 

Version 6

 

Windows XP


To resolve this issue:

  1. Choose Inventory > Department List.
  2. Examine the list and locate any duplication of departments or codes.
  3. Edit any such department and modify the department name or code to make it unique.
  4. Delete the contents of the sub folders of the StEx folder on the Headquarters and all Remote computers:
    1. Right-click the Windows Start button and choose Explore.
    2. Navigate in the left window to the location: C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks Point of Sale 6.0\StEx\Error. To navigate, click the plus sign (+) next to each folder listed.
    3. If this folder exists, right-click each file in this folder and choose Delete. Confirm the deletion.
    4. Navigate in the left window to the location: C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks Point of Sale 6.0\StEx\History.
    5. Right-click each file in this folder and choose Delete. Confirm the deletion.
    6. Navigate in the left window to the location: C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks Point of Sale 6.0\StEx\In.
    7. Right-click each file in this folder and choose Delete. Confirm the deletion.
    8. Navigate in the left window to the location: C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks Point of Sale 6.0\StEx\Out.
    9. Right-click each file in this folder and choose Delete. Confirm the deletion.
    10. Close this window.
  5. Recreate and resend the mailbag. The error will not recur.

 

Windows Vista


To resolve this issue:

  1. Choose Inventory > Department List.
  2. Examine the list and locate any duplication of departments or codes.
  3. Edit any such department and modify the department name or code to make it unique.
  4. Delete the contents of the sub folders of the StEx folder on the Headquarters and all Remote computers:
    1. Right-click the Windows Logo button, and choose Explore.
    2. Navigate in the left window to the location: C:\ProgramData\Intuit\QuickBooks Point of Sale 6.0\StEx\Error. To navigate, click the arrow symbol next to each folder listed.
    3. If this folder exists, right-click each file in this folder and choose Delete. Confirm the deletion.
    4. Navigate in the left window to the location: C:\ProgramData\Intuit\QuickBooks Point of Sale 6.0\StEx\History.
    5. Right-click each file in this folder and choose Delete. Confirm the deletion.
    6. Navigate in the left window to the location: C:\ProgramData\Intuit\QuickBooks Point of Sale 6.0\StEx\In.
    7. Right-click each file in this folder and choose Delete. Confirm the deletion.
    8. Navigate in the left window to the location: C:\ProgramData\Intuit\QuickBooks Point of Sale 6.0\StEx\Out.
    9. Right-click each file in this folder and choose Delete. Confirm the deletion.
    10. Close this window.
  5. Recreate and resend the mailbag. The error will not recur.

 

Windows 7


To resolve this issue:

  1. Choose Inventory > Department List.
  2. Examine the list and locate any duplication of departments or codes.
  3. Edit any such department and modify the department name or code to make it unique.
  4. Delete the contents of the sub folders of the StEx folder on the Headquarters and all Remote computers:
    1. Right-click the Windows Logo button, and choose Open Windows Explorer.
    2. Navigate in the left window to the location: C:\ProgramData\Intuit\QuickBooks Point of Sale 6.0\StEx\Error. To navigate, click the arrow symbol next to each folder listed.
    3. If this folder exists, right-click each file in this folder and choose Delete. Confirm the deletion.
    4. Navigate in the left window to the location: C:\ProgramData\Intuit\QuickBooks Point of Sale 6.0\StEx\History.
    5. Right-click each file in this folder and choose Delete. Confirm the deletion.
    6. Navigate in the left window to the location: C:\ProgramData\Intuit\QuickBooks Point of Sale 6.0\StEx\In.
    7. Right-click each file in this folder and choose Delete. Confirm the deletion.
    8. Navigate in the left window to the location: C:\ProgramData\Intuit\QuickBooks Point of Sale 6.0\StEx\Out.
    9. Right-click each file in this folder and choose Delete. Confirm the deletion.
    10. Close this window.
  5. Recreate and resend the mailbag. The error will not recur.

 

 

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QuickBooks POS Pro 12.0 2015 w/ Peripherals Bundle
QuickBooks POS Pro 12.0 2015 w/ Peripherals Bundle
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QuickBooks Point of Sale Multi-Store 12.0 2015 Full Version
QuickBooks Point of Sale Multi-Store 12.0 2015 Full Version
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QuickBooks Point of Sale Basic 12.0 2015 Full Version
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QuickBooks Point of Sale Pro 12.0 2015 UPGRADE
QuickBooks Point of Sale Pro 12.0 2015 UPGRADE
$1 200.00
$599.00


QuickBooks Point of Sale Basic 12.0 2015 Full Version
QuickBooks Point of Sale Basic 12.0 2015 Full Version
$1 500.00
$889.00


QuickBooks Point of Sale Basic 12.0 2015 ADD A SEAT
QuickBooks Point of Sale Basic 12.0 2015 ADD A SEAT
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QuickBooks POS Multi-Store 12.0 2015 w/ Peripherals Bundle
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